Privacy Policy
Last updated: January 15, 2026
At Kravits, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Create an account or profile
- Contact providers through our platform
- Submit a contact form or inquiry
- Leave a referral or review
- Subscribe to our newsletter
This may include your name, email address, phone number, location, and any other information you choose to share.
Information Collected Automatically
When you visit our website, we automatically collect certain information including your IP address, browser type, device information, pages visited, and time spent on pages. We use this to improve our services and understand how users interact with our platform.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Connect families with elder care providers
- Verify provider credentials and profiles
- Send you updates, newsletters, and marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Providers: When you contact a provider through our platform, we share your inquiry details with that provider.
- Service Providers: We work with third-party companies that help us operate our platform (hosting, analytics, email delivery). They are bound by confidentiality agreements.
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
HIPAA Compliance
While Kravits is primarily a directory service and not a healthcare provider, we understand that some information shared on our platform may be sensitive. We follow HIPAA-compliant practices in our data handling and security measures. We do not access, store, or transmit Protected Health Information (PHI) as defined by HIPAA unless necessary for providing our services, and we maintain appropriate safeguards.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at privacy@kravits.com.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings. Some features of our website may not function properly if you disable cookies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@kravits.com
Contact Form: kravits.com/contact